I ordered products worth 160 euros, after a long wait, they email me telling me my package is at customs and that i should pay 40 euros to clear it, surprise! So im not happy at all with the final price im getting and i would like my money back, but its not possible just 50%! And if i fail to pay the custom duties the package will be destroy! Thats what they tell me, its AMAZING! Stupid me for not checking reviews before venturing with this people.
Dear Tomas,
Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html, and our customer service team will help you there.
Sincerely,
Miniinthebox