I ordered a Final Fantasy Hyperion Gunblade of Seifer Almasy for my son on November 24th, 2023. It arrived on the 29th and was broken. I reached out to swords kingdom multiple times on their website and emailed them using the email they provided me. I never had a response regarding the claim and elevated it to the BBB. Swords kingdom never replied to the BBB either. This Pakistani company ships garbage products that they do not stand by nor will they give you a refund.