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Tom D.

Contributor Level

Total Points
103

1 Review by Tom

  • 1stCB (First Convenience Bank)

2/28/20

My wife got stopped in the grocery store and was talked in to opening up a savings account with this "bank". She deposited $100 to open the account. 'Upon reading the fine print of paperwork, I noticed there was $12 monthly fee if you didn't deposit $100 each month, and a $5 fee for paper statements. The following month she deposited $100. When the monthly statement came, sure enough, there was the $12 fee. I called the *******490 number to question the charge and was on hold for 45 minutes listening to a recording tell me over and over again that my hold time would be greater that 10 minutes. Forget that, I hung up and we went to the local branch the next day. We were told because my wife had made purchases on the card that month, that purchase amount was subtracted from the $100 deposit, so the deposit did not total $100. Thereby we were charged $12. I told them to cancel the account. We were told that there would be a "new account closing fee" of $25 in order for us to close the account. WTH?

So riddle me this? We deposit $100, they take $12 of it, plus the $5 statement fee. We then close the account and get charged a $25 closing fee. That's $42 in fees... to get our money back. That's one hell of a savings account.

DO NOT USE THIS PREDATORY BANK. WE MADE A COMPLAINT WITH THE STATE ATTORNEY GENERAL'S OFFICE IN ARIZONA. SOMEONE SHOULD FILE A CLASS ACTION LAWSUIT AGAINST THEM FOR FRAUD.

Tom Has Earned 3 Votes

Tom D.'s review of 1stCB (First Convenience Bank) earned 3 Very Helpful votes

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