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Tom J.

Contributor Level

Total Points
80

1 Review by Tom

  • GotPrint.com

12/28/21

I ordered Christmas post cards from GP.
1) I chose the economy shipping. That was a big mistake. My Christmas post cards arrived after Christmas. GP said I should have used the more expensive shipping option. Checking with the UPS website it appeared GP delayed getting the order to UPS after the cards had been printed.
When the post cards arrived on December 28th I found the quality to be good. I stamped and addressed the post cards and took them to the US Post Office planning to send them as Epiphany cards, only to learn they were too small. They were 3"x5". I revisited the GP website and looked under the "Post Cards" tab. 3"x5" cards were listed there along with many other sizes. Their 4"x6" card was labeled as the "Official Size". There was nothing to indicated the 3"x5" card would be refused by the USPS. IMO, their 3"x5" card should not be listed as a post card, or it should be clearly marked as a size that is an unacceptable size for USPS mail.
My time and money spent on this GP post card order was a complete waste.

Service
Value
Shipping
Returns
Quality
Thumbnail of user erinas1
Alex M. – GotPrint.com Rep

Hi Tom,
Unfortunately Economy shipping is the shipping method with the longest transit time, this can take 7-14 business days to arrive after the order has shipped from our facility. Standard shipping may have been a better option. We do offer a large variety of postcard sizes but if you are using the post office or a mail house to mail these out we highly encourage that you check with them before placing an order with us as they will be the ones to mail this out for you and we are simply providing the printing and there is no way for us to guarantee it will be meeting their mailing guidelines. I see a full store credit has been provided for this order.
Thank you.

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