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Been over a month and have yet to receive parts. One part is ready to ship, the other is still on backorder. My recomendation is DO NOT USE jacks small engines as a parts supplier. They are terrible. When I finally called for assistance, I was placed on hold and no one was availiable. Absolute terrible customer assistance.
Tip for consumers:
Jacks small engines sucks
Products used:
never received
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Ordered an engine,6 days later I had to go to their website to find out they canceled the...
I have used Jack's Small Engines for parts purchases several times in the past and had been very...
