Tommy F.

Once you place your order, you get an auto-generated email 'confirmation' stating that a paypal receipt will be coming within a few hours (instead of just, you know, connecting to paypal during the purchase). And, of course, no such invoice ever comes. Nor do they respond to emails. Obviously a dead site or a landing page. It's not a real business.

Very easy. They just declined my credit card so I had to process the transaction through PayPal. No big deal

I purchased Rockville's touch-screen DVD headrests (with earphones) new last year through Walmart.com and had them professionally installed in my Acura. I've had to swap them out 4 times within the past 10 months as they continually malfunction and stop working.

Every-time one of them breaks, Rockville makes me remove the entire system (remotes, wires, headrests, etc), pack it all up, mail it back (at my expense) and wait weeks for the replacement. One time they simply repacked my devices and mailed them back to me without even repairing/replacing them so I re-installed the system, realized it was still broken and then had to uninstall and mail it back to them again (at my expense).

Their products are worthless junk. One headrest suddenly stopped working again today so I will soon be on my 5th system. They may as well be paper-weights. Don't waste your time or your money on these cheaply made pieces of garbage. A great concept poorly designed and executed.

TOTAL SCAM. The site exists solely to try and delay buyers from contacting their credit card companies and declining the fraudulent charge. They hope they can drag out your 'dispute' long enough that you'll miss your window (anywhere from 45 to 90 days, depending on the lending bank) to get a refund. They are only linked with phoney merchants who either do not stock the products they've listed, or distribute cheap, China-made knock-offs,