If I could give ZERO stars I would have. I ordered 4 movies on 12/11. The money was taken out of my PayPal on 12/11. On 12/12 I received an email that my order was in pre-shipment, whatever that is. And there it sat for 10 days. When I called customer (dis) service, I spoke with an EXTREMELY rude woman who said that the post office had it. I contacted the post office who said they had NOT received it, to contact the company. This time I sent an email to customer service saying I would contact PayPal about fraudulent activity on their part. Low and behold, the package actually moved and will not be delivered for another 6 days, but at least it's on the move. I still have not gotten a response from the email I sent, but i will not be doing business with these people ever again.