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All the reviews I've read here are accurate. Slow response time. Work when it's wants to. Poor customer service. Dead batteries all the time. One thing I would like to ad is false alarms. I can have someone pull into my driveway and the stupid won't go off but if a large truck drives by it triggers it every time! Sure it offers fancy adjustments to fine tune it but It doesn't work! I fiddled with it way to long. And if you call customer service you'll only get canned answers. I hate this product!
Tom P.'s review of Ring earned 2 Very Helpful votes
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If i had known that Ring customer service was so poor, I would have bought other equipment. I...
Hi Tom P.,
I am so sorry to hear about your poor experience. Setting up the motion detector does require a bit of maneuvering to find the sweet spot. I understand you have spent more time and energy in trying to resolve this with our support team already; however, I would love the opportunity to make sure we get to the bottom of this for you and come to a resolution without any hassle or delay. Would you contact me at kandyce@ring.com today so that I can turn this experience around for you? I would appreciate this second opportunity in hopes to keep you a part of the Ring family. I look forward to hearing from you.
Thank you,
Kandyce C., Neighbor Satisfaction Manager
Kandyce@ring.com