Tom S.

I recently visited an Autozone store in Clinton, Iowa. I was talking with the saleswoman about the warranty on Duralast Gold brake pads for a 2001 Jeep Grand Cherokee. She read off all the features and the parts that are included in the brake kit. When she mentioned the kit includes electronic brake pad sensors, I stopped her and asked if she is looking at the right parts. She flipped the computer screen around and showed me. It says on the computer screen the brake pad kit includes electronic brake pad sensors. I told her she should remove that description from the pad listing. She asked why. I told her a 2001 Jeep Grand Cherokee Laredo does not have electronic brake pad sensors. She got huffy puffy with me and told me I did not know what I was talking about. She went back to the shelves and retrieved the pads. Before opening the box, I told her if there was electronic brake pad sensors in that kit, I will give her $100 cash. She opens the box. Four pads and a bag of mounting shims, no sensors. She takes out a pad, unwraps it and shows me the friction material. I told her that has no electronic components on it and a 2001 Jeep Grand Cherokee does not have electronic brake pad sensors, I should know, I rebuilt the front of that Jeep and know everything about it. She still insisted I don't know what I am talking about. I told her, Taco Bell is hiring, you should apply for a job there.
I'll never go back to that store, they hire morons who have never been under a vehicle.