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I have been unable to contact your sales dept for two days (one email and numerous phone calls). I finished up talking to the warehouse to get an answer to my question. I also received good information from the technical support dept.
To purchase a replacement remote for a Laser Blu Ray player
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Thank you for sharing your experience, Tom. We're truly sorry to hear about the difficulties you faced in reaching our sales department. It's great to know, however, that our warehouse and technical support teams could provide you with the information you needed.
We're taking your feedback seriously and are working on improving our communication channels to ensure more efficient and accessible customer service. Your patience and effort to get in touch with us are greatly appreciated.
If there's anything more we can assist with or any further questions you have, please don't hesitate to reach out directly at support@laserco.com.au. We're here to help and ensure your satisfaction with our products and services. Thank you for choosing us for your replacement remote, and we hope to serve you better in the future.