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Tonia R.

Contributor Level

Total Points
80

1 Review by Tonia

  • Royal Batch

2/28/24

They will advertise something is in stock when in fact it isn't, and then tell you that you will get it sometime the next month but they don't know when. Then to top it off they charge you a processing fee for requesting a refund. DO NOT DO BUSINESS WITH THIS COMPANY! LOOK UP THEIR REVIEWS ON GOOGLE.

Products used:
NONE BECAUSE THEY COULDN'T TELL ME WHEN I WOULD EVEN RECEIVE IT

Service
Value
Shipping
Returns
Quality
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Royal B. – Royal Batch Rep

Thank you for providing your feedback. Please be aware that the product you ordered was on pre-order with a scheduled delivery in March, as clearly stated on our website. This is a common practice in the e-commerce industry. Regarding order cancellations and refunds, the payment processor deducts a processing fee from any payment received. Therefore, we have refunded you the full amount that we received from your payment. We appreciate your understanding.

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