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Tonya H.

Contributor Level

Total Points
80

1 Review by Tonya

  • Spilsbury

5/1/20

Ordered a puzzle online for $9.99 with $7.99 shipping and when checkingout was offered a free puzzel with my purchase. So I selected to receive the free puzzel. I then receiived an email stating the puzzel I had purchased was on back order. But my free one would be sent out. My debit card was charges $8.19. Then the next day I was sent an email stating that my order had been cancelled. I did receive the free puzzel in the mail for what I can only assume was a shipping and handling charge. So now I had a puzzel I dont want for something that was supposibly free with my purchase that was cancellesd after this free puzzel was processed. I should have been able to cancel the complete order if they were not able to give me what I ordered. Not cool!

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