Expedia Fare is $20 cheaper
KTN was not Visible on my booking information. I repeatedly requested that the booking agent ensure that it was included prior to my approval.
He said he added it as a Frequent Flyer Number. I insisted that it was not. He then assured me that he added it. And that I could see it on the Jet Blue website. It was not there. He could not see it either.
He made more changes and then said it would appear in 24 hours. When I asked for a manager, he went on hold. When he came back, he said if I check the JB website it would be there.
This was very distressing, and even worse because I chose to pay 20 more and stay with Cheapo Air over Expedia.
Ii will think twice about doing so, next time.