tony h.

Will not deal with this company again. Bought a professional pool and now after a year later there is no warranty on there when it was supposed to be 18 years limited warranty two-year lifetime warranty. Paid a lot of money for nothing their support is terrible do not deal with them. What makes it even worse is they have customer support overseas and could not find my order number I had to argue with them even showed them the email when I purchased it and they said it was not from them basically won't be dealing with them again and I suggest others be careful dealing with him. Why would anybody buy a brand new pool and get the same warranty you can get from Walmart but overpay for the quality of a pool doesn't make sense

Sold an item on mercari local the item got delivered one day later the buyer says item is broken after multiple requests asking the buyer to leave a review so I can get my funds the buyer says the item is broken open the case for a refund then the buyer says I didn't know how to message you. So instead of the buyer telling me that item is damaged the buyer opened the case says the item is damaged then support says after 2 days we've given the buyer a chance to return the item to get their money back. I asked the support why they claimed the item I sent them was damaged before I sent it to them basically claiming that I sent them a damaged item which is not the case. I told the representative this is false you're giving them back their money for something that you're claiming that I did but I didn't do because I was talking to them I sold multiples of these and now the case has been closed. This is very unfair sellers can cheat buyers this was a buyer's remorse they weren't happy with the item so they did whatever it took they damaged the item now they want their money back I'm not letting this go I will review and let people know these kind of sites are dangerous because and when your item is broken you have nothing no money you might get your item back but you lost the sale because the buyer was not happy. Instead of the buyer tell me how I'm not happy with this can we do something I would have worked with them instead now the site accused me of saying that I sold them a broken item which was not the case be very careful using this site