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I ordered at the Havenwood Rd, Baltimore location today, and didn't realize that I didn't get my side order of toast, until I was home. I returned to pick it up and was given toast too hard to eat. I returned a third time waited for fresh toast. I finally got an edible side of toast but no apology for the waste of time and gas.You have to do better and value your customer's, especially when there is another restaurant yards away from yours. I also didn't get a receipt for my purchase.
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