I ordered a 10 in. Double Power tablet on Dec. 21,2013 and as of 01/08/2014 I am still waiting for it to arrive. Can not receive any response to e-mails other than generic "will get back to you as soon as possible..." and no tracking of any kind. I ordered a chromebook back in Nov. And it took over 3 weeks to receive, with no tracking available. I thought this was just a one time screw up. After two orders with Groupon, it is definately their mode of operation and I will never deal with them again. I have received orders from China faster and with better communications.