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Victoria M.

Contributor Level

Total Points
80

1 Review by Victoria

  • Merry Maids

12/8/23

I'm very upset. This company is a scam! They adjust their prices to whatever they feel and beat around the bush so they can crank up the prices hoping you won't notice! I had a furniture delivery scheduled for that day and had them clean downstairs living/dining kitchen and 3 bedrooms. They sent two cleaners initially and they took 3 hours to clean a half bath and master! My room was almost empty and they took another hour on that then I walk in to see what progress they made and neither was working so I said what's going on they say oh we only have 35 minutes for two rooms so we're waiting and mind you they charge HOURLY. They call me and ask to stay another hour so I asked the price and they say $405 so I said with my $300 deposit and they said yes so I say ok $105 more is not bad have them stay. They sent another girl to help them and only two are working at a time! It's a circus they tell me my cleaning was $405 additionally and call me back to say I'm wrong and the girls don't have to clean the whole time or be supervised! Now I have to leave a BBB review I'm just shocked they've managed to last this long!

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