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Toya R.

Contributor Level

Total Points
81

1 Review by Toya

  • McBub.com

7/7/13

Your review will help others learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website. I made a purchased a tablet from Mcbub in December. After about 60 days, the power cord was stripped. I asked Mcbub for a replacement and i told i need to buy another one. So i finally did. Not once but twice, they sent me a car charger (no what i ordered). They requested that i take picture of the charger they sent and give details about their own product, as if i purchased it from some other site. I requested that if they can't send me what i ordered in a timely manner that i want a refund. They replied " i will send phone charger quickly". I was DONE. Why do i need a product that i can't use and the company can't send the correct item nor do they seem to know anything about their products (it seems). After round and round about a refund they finally said, ok.

From: *******@mcbub.com
CC: *******@mcbub.com; *******@mcbub.com

"I'm so sorry, if there is no problem with the tablet we can't give you the return address. You can't return back.
If you really want a return, you have to take the return shipping and we will charge you 20% of the payment.
I hope you can understand.
Best regards
Sara"

After receiving this email and excepting the terms, i asked that they expedite this process. I haven't heard from them since. They don't have a return address on their site. You have to get it from a Mcbub representative. Mcbub did not respond to my emails for over a month when their policy clearly states that they will respond with in 1 business day.
As of today, they finally responded asking me AGAIN what's wrong with the produce after clearly responding to the email chain from March. I had to get PayPal and legal involved to get anywhere with these people.

I advise you to NOT purchase from these guys. Its not worth it, regardless of how inexpensive the items are.

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