T Q.

Everyone's been hearing about all the problems with mail delivery this holiday season, so I'll add my own to the mix. Before I do, let me state that I do appreciate our local post office staff and delivery people, who I believe are kind, helpful and do their best to serve almost all of the time. My ire is reserved for the many middle managers and administrators within the USPS who tolerate incompetence, lackluster service and who failed to demonstrate the necessary wisdom and foresight to see what was coming during this pandemic holiday season!

Perhaps like many customers, I've experienced more than just one disappointment from the post office since the pandemic began.

First incident: A severely damaged box containing foods was delivered damp with the smell of chemicals on it. It was not only delivered to the recipient in damaged, dangerous condition, USPS did not complete follow-up and our claim on the damaged box has yet to be addressed or PAID (and that was in March!)

Second incident: On 11/12/20 a REGISTERED LETTER--costing over $13-- was mailed to the District of Columbia with estimated delivery date of 11/16/20, appears to HAVE GONE MISSING! How does that happen with REGISTERED MAIL? Isn't that the whole purpose of registered mail-- to keep if from going missing? There has been no tracking information. NOTHING. I tried calling the telephone customer service line to get more information on the process for registered mail and whether I should expect a return receipt to show up. I waited on hold for several minutes then chose the 'call back option' that said they'd call in an hour. More than an hour and still waiting on that return call!

P.S. Tried to provide proofs of purchase but this SITEJABBER website doesn't appear to accept PDF images.

THIRD INCIDENT: Small package mailed to Southern Texas (United States-- NOT MEXICO!) on 11/28/20 with estimated delivery date 12/02/20. Tracking indicates that it didn't make it to the local post office in Texas until 11/28/20! That's exactly ONE MONTH LATER! The Pony Express probably could have done a better job!

FOURTH INCIDENT: Another small package mailed to Alaska on 11/28/20. It too, did not arrive at the local post office until 11/28/20! ONE MONTH LATER! Sheesh! Maybe I should have hired a carrier pigeon!

The sad part about all of this is what has been done to the American people by our politicians and bureaucrats. WE are the ones who have been treated like pigeons and sitting ducks to have to put up with such incompetence in our mail delivery service!

Have noticed conflicting information about the ISSUU site. A "cottage" publisher (blogger) indicates on their page that their copyrighted "free" magazine that appears on ISSUU is available to visitors for FREE DOWNLOAD, without sign-in. However, when I tried to download the "free" magazine, the ISSUU system requires a log-in. Also, when visiting the ISSUE site from a vendor's link, the free magazine appears, but does not appear full screen. There appears to be lots of 'junk' advertising for issuu services crowding much of the page, without any immediately recognizable means of converting the magazine image to full screen. Who really wants to read a miniatures magazine in miniaturized format? What irony! Anyway, trying to read the magazine on ISSUU doesn't quite seem worth the hassle.