Tracee R.

Darrach cottage totally misrepresented
We rented a property Darrach cottage Lochinver week beginning 17th June through holidaycottages.co.uk. When we got to the property it was totally misrepresented, neglected and not clean. We complained and were relocated over 100 miles away to Thurso.
We have asked for compensation, the West Coast was after all our destination of choice, rocky coastline and mountains not moorland and livestock farming in Thurso. The company have refused point blank. The cottage continues to be marketed with the the erroneous information, for example loch views when there are none, play equipment that is broken and dangerous, several acres of garden, quite possibly but totally overgrown and inaccessible.
We will not be using this company again and would recommend no one rents Darrach cottage until improvements have been made.
Tracee Rout