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Ordered almost a month ago, only to just now after several times following up, be told that the item was "misplaced" I asked for a replacement. They've now emailed me 3 times (each with at least 2 days delay) to ask if I want a replacement shipped or just a refund. Seeing that others have waited over a year for refunds, I have each time just told them to SHIP. THE. ITEM. It still hasn't shipped. I asked if, since I have been waiting a month, they could expedite shipping. No dice. So another 3 weeks, maybe, if they actually put anything in the mail today, and I have zero confidence there. If you can order your item from ANYONE else, I would suggest you do so. Don't know how they have any positive reviews. Everything about this transaction has been absolute crap.
Tracey L.'s review of Wordery earned a Very Helpful vote
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Hi Tracey - We're sorry about the problem with your order. We're glad you've been in touch with our Customer Services team. Your replacement has been arranged, but please get in touch on help@wordery.com with some more details of your order if we can be of any further assistance.