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Tracey M.

Contributor Level

Total Points
185

2 Reviews by Tracey

  • Dylan Queen

3/11/15

Again as im sure people can see I wrote a review about Dylan & queen regards my daughters dress witch I sent back to them as it was a mess so there sitn with dress and money and we still have nothn bk from them,,, they wrote a review under my last review here askn fr order numbers etc and details,,,, so I sent them all they needed right away,, still we r sitn with no replys again not even an email,, I have never had to deal with anything like this in my life from buyn online and no mater what will I ever use Dylan and queen again,,, it should be closed down all they want is people, s money and the stuff is not cheap especially fr a single mother and daughter to pay also the price u have to pay alone for postage then customs letter comes u need to pay that also and to return its dear to,,, they false advertise and when stuff comes its nothn like wat u seen on the site im fed up getn ignored and treated like dirt from these people,,,,,,,,,, all we want is r money back and this mater dealt with a, s, a, p

Tip for consumers:
NEVER buy from these people they want ur money but don't want to give u it back if there is a fault with dress in witch u r good enough to buy from them ,,,, YOU WILL NEVER GET YOUR ANSWERS OR MONEY BACK ITS A JOKE

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Dylan Q. – Dylan Queen Rep

Dear customer,

Thank you for sharing your experience with us. You may not ordered from us, you may purchased from dylanqueen.co.uk, a similar site that use our trademark DylanQueen, please check again. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Please sent us your email or contact our customer service and we will try our best to help you out. We are glad to help you!

DylanQueen.com after-sale service team.

  • Dylan Queen UK

3/8/15

My daughter has bought a dress 2 times of Dylan and queen site first time she was happy,,, second time she didn't like the dress wat came with diamonds and studs falln off dress and she was unable to attend her formal,,, It cost me to return the dress back to them witch they said I would gt a refund,,, I have emailed every day and got no reply ive also went on to live chat and got no answers either,,,, I would advise any1 not to buy here as ul never get ur money back,, im very angry that there sitn with dress and money and we have nothn,,,,, they don't even have the decentcy to answer us never mind pay us back, I will never ever let my daughter buy from these people again,,,,,, they false advertise and don't treat people with respect all they want is ur money,,,,,,,,,,

Tip for consumers:
DO NOT BUY STAY CLEAR

Thumbnail of user dylanq1
dylan q. – Dylan Queen UK Rep

Dear Customer,

Thanks for your shopping on Dylanqueen.co.uk. We sincerely apologize for this problem happened on you. Could you please give me your order number? So I can check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@dylanqueen.co.uk. I am sure that you will get the related answers from our manager. May you have a good day!

Best regards,
Dylanqueen.co.uk Team

Tracey Has Earned 25 Votes

Tracey M.'s review of Dylan Queen UK earned a Fraud Buster vote

Tracey M.'s review of Dylan Queen UK earned 2 Well Said votes

Tracey M.'s review of Dylan Queen earned a Well Said vote

Tracey M.'s review of Dylan Queen UK earned 17 Very Helpful votes

Tracey M.'s review of Dylan Queen earned 4 Very Helpful votes

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Tracey Has 2 Fans

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