Tracy M.

We received a damaged lounge! It took them 3 months to even come out and have a look! We purchased a new lounge for our new house we was building, it was ready 2 months early, we explained it wouldn't fit in our current house, (house was tiny) they did not care. They made us take delivery and store it in our garage until we moved into new house. When we moved 10 months later we took it out of the box and one of the sides was caved in and there was a hole in the product. After 3 months (now a year since forced delivery) they say we signed for the product so it was ok! Every time i speak to someone i have to explain that they did not take it out of the box, it is pathetic, the service is diabolical! Never shopping with this company again and i will also inform all my friends and relatives to steer clear! Disgusted is an understatement as now have a brand new product that is damaged!