Tracy S.

If you are reading this review please accept my condolences because if you didn't already know it - you are already in the first circle of hell, and you are now on the precipice of entering the third.

Allow me to explain: Given that you have found yourself searching for reviews of this site, you have found yourself squarely in the first circle of hell - Divorce. You likely have children which will force you to communicate with an insufferable, narcissistic ex until those children turn 18. I am sorry! I don't want to pull any punches, but I have to inform you that you may actually be in the second circle of hell - the US family court system. If you are here and you have not watched Divorce Corp (free on YouTube) you definitely should to inform your experience while here. Buckle up it is an ugly ride!

It is my sincere hope that this review will save you from entering the third circle of hell - The Civil Communicator Inferno. Unfortunately, I was unable to save myself from this realm - it's not too late for you. I entered into Civil Communicator hell on December 20th of 2021 when I agreed ( based on opposing counsel's recommendation) to utilize this site to communicate with my ex. The site purports to be a communication platform whose goal is to help parents improve their communication skills - I have not found that to be an accurate reflection of their 'service'. They publish their "communication guidelines" which will seem reasonable until you actually attempt to communicate with your co-parent. You will find that the people on the review team interpret and enforce their "guidelines" with a wild and random abandon that will vary to an unimaginable extent. As a result of this, you will be forced to ask for coaching on every communication, just to get your correspondence through their system without receiving a communication demerit. Of course, and by design, this is going to end up costing you more money.

Their review system is truly nightmarish, but it gets worse. On two different occasions, I intended to send communication to my co-parent about what I perceived to be very unethical behavior on the part of his attorney. This unethical behavior was preventing us from reaching a settlement on our outstanding issues. However, instead of sending the correspondence to my co-parent as I intended, they sent the correspondence to his lawyer and NOT my ex. They did not inform me that they had done this, and they definitely did not copy my lawyer on the matter to even attempt to display a modicum of impartiality. Unscrupulously conspiring with opposing council (not coincidently the lawyer that pushed for the use of the service) served to further increase the hostility between all parties. It is not a coincidence that nearly 15 months later we are still litigating the same issue. If you watch the documentary - you will see this is a feature of the system and not a flaw. Civil communicator is a gold star example of the unethical greed that permeates our family court system and serves solely to escalate the conflict and frustration between parties that are already in a difficult situation in the service of financial gain.

So please save yourself from the ghastly hellscape that is Civil Communicator. Had I known then, what I know now, I absolutely would not agree to utilize this service unless it was the last means of communication available on earth and the health and safety of my children depended on its use.