I received 4 $25 gift certificates for Christmas and have not been able to use them. Either the seats won't load to choose or it times out. Called customer service and the woman I spoke with was probably the rudest customer service rep I've ever spoken to. Still sitting here holding $100 in unusable gift cards...
The inside liner is sewn incorrectly which causes the slit to not lay flat. Also the armhole is too small. Have contact Ombre Prom and they have not responded. Not happy!