Tricia C.

I placed an order on 4/6 and STILL have not received my order on 4/23. When I reached out to CS I get your order is delayed and the tracking has not been updated in 5 days. Their website says if the tracking hasn't updated in 5 days, contact them, but they can only be contacted my email, then you wait 1-3 days for a response. I have no idea about the product itself because I haven't received it and have no information on when it will actually arrive. Their 7-10 day shipping is a joke. Very disappointing, and incredibly discouraging considering you can't actually talk to someone. I will not ever purchase from this company again even if the products are amazing. I get it is coming from China, however I ordered a specialty item from another company shipping from china as well for Father's Day assuming it would take a while and I already received that item and it was a CUSTOM order. Do not purchase from here unless you have months to wait.