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Received the shipment damaged, notified them within 24 hours - they denied the claim. Apparently I was supposed to notify the carrier but when I called in they never told me that. It was a $260 piece on a $4650 order. Ridiculous that they would decide to not send out a replacement.
Tricia N.'s review of eFireplaceStore earned 2 Very Helpful votes
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We recently purchased a fire door from this website giving them the model and dimensions. We...
Update as of 6/30/2022 EfireplaceStore said they don't care that my fireplace was delivered...
