Trisell C.

Two days ago, I got a free debit gift card from my work. It was in the package and everything. My boss said nothing about it being activated or not, so I just assumed (like a normal person) that it hadn't been. This morning, I go to my computer, unpackage the card, and go to the website to activate it. I get told that there's an error with the card and to contact customer support. The fact that they don't have an Email is annoying enough as it is but I suppose that's to avoid personal information getting leaked?

Regardless, I call the number provided and this woman talking a mile a minute answers the phone. I understand that it may come across as racist somehow to say but her accent made it very hard to understand what she was saying. If you are going to be answering the phone for an English-speaking service, can you please talk more clearly and slowly? She was rapid-firing through the conversation and following what she was saying was a pain. She was very impatient and every time I would interject (which I did maybe... twice), she would pause with a brief "mhm" and then restart from where she left off, ignoring whatever question or prompt I had.

She kept repeatedly asking for my name and address which is fine the first couple times but she kept telling ME to slow down and more clearly give my information. I must have repeated my information seven times throughout the call. I wasn't speaking quickly and I kept speaking slower and slower. The weirdest part was when she asked for my first name AGAIN and I gave it... only for her to ask something like "Okay sir, but I need you to tell me your first name." I just sat there baffled for a moment. I had just told her my first name and only my first name.

They didn't even give me time to find out WHY my card wasn't working, what the balance was, or even ask if I wanted to have the card deactivated. She just did it immediately before I could say anything against it and now I have to wait 14 days max for a card to be delivered? She kept apologizing rapidly for the inconvenience with the card but that doesn't exactly make the situation better. She didn't ask if I needed anything else or if I was satisfied or anything. She just rapid-fired something barely coherent to me--I interjected in between this last bit and she ignored it--then immediately hung up. I THINK she said something about an app but I'm really not sure. It just comes across as very shady.

Based on these other reviews I've seen, I'm concerned about the money coming through at all but I guess we'll see in 14 days. I guess it's a relief that it wasn't my money getting stolen but I'm sure my boss won't be happy to find out he got potentially scammed.

I have enjoyed fanpop.com for 5+ years, specifically in a club titled "SONIC FAN CHARACTERS". The layout of the site has always been my preferred structure out of any site because of its archiving-based system that lets you quickly find posted things as far back as the beginning of the club as opposed to facebook where you have to scroll forever until finding the first post at which time your computer is very laggy.

However the layout is the only compliment I can provide. Not only does fanpop have unnecessary updates at random times, but these ALWAYS cause the site to glitch up, and even when they aren't updating there can be EXTREME problems such as not being able to post or see comments randomly, or the current pictures, videos, posts, videos, etc. switching back and forth to that of week-old ones. Those are examples of the many issues.

They also recently (as of this review) implemented a system where instead of comments on pictures simply APPEARING you have to click a button to show the comments, which makes it more tedious. That is of course if you also manage to not accidentally click the dozens of ads that have also been added everywhere, which do not go away no matter how many times you click them off and give a reason for not wanting them.

The reporting system does not work well either. The options are
~Inappropriate
~spam
~Outdated
~Bad Answer
~Bad comments
~and Broken

And those options are fine, but while there is an option to give more information for why you are reporting something, it is SO incredibly rare that you'll actually get an admin response, or sign that the admins noticed the report, that it is often a futile effort, and even worse, the report system only sometimes works no matter how offensive the content. You can report a video about pie and it will vanish, but then a sexual picture with a woman's ta-tas hanging out may take five people to get rid of and even then they don't always go away.

But by far the worst thing about the site are the admins. They have been criticized by many as lazy but for a few years I was more supportive of them. I would contact the admins whenever there was a major issue. I would ask them to take care of the problem and they would. Of course I would also add things like "Please use your own judgement" and "please don't delete the person's account, just give them a warning or something" and unfortunately they would almost always simply delete the accounts. I HAD actually asked them before to delete people's accounts at times but only when I was certain the person was a danger and after I had given evidence to support myself.

We had been on good terms for a good while, however recently my account spontaneously vanished, suspended. I was not warned. I was not consulted. It was simply gone. When two of my friends attempted to find out from the admins why this had been done their accounts were REMOVED as well.

This was all because of the 70+ reports I had on my account, something the admins KNEW about for YEARS and still stood by me about FOR YEARS. They claimed I was being intolerant and not giving courtesy even though they had NEVER given me any sign that they were against me SIMPLY NOT ALLOWING THINGS IN A GROUP WHERE IT'S MEMBERS AGREED THEY DID NOT WANT SUCH THINGS. This wasn't like we all yelled hateful comments about all the topics. We simply had standards, but oh no, that's not allowed. How DARE we have a sanctuary.

But even worse, the admins claimed our content would remain on the site for us to retrieve, but that was not fully true for three reasons.
1. EVERY SINGLE COMMENT EVER MADE HAD VANISHED. That means every discussion, every roleplay, every post, GONE, WITHOUT time to retrieve. We had memories AND INFORMATION in those comments and we weren't about to cram all of that into our computers. We had no reason to.

2. We couldn't access our profiles so anything on there we ALSO could not access.

3. Mephiles97 (one of my friends who got removed) had HUNDREDS of files and drafts ON fanpop.com that she had written over the years that she now CANNOT access at all because she needs to log-in to do so. As far as we know all of that work has been deleted as well.

The Admins had the mindset that we were causing problems, and making things constantly an issue... but then... but THEN... They let back in EVERY TROLL THEY REMOVED THAT DOESN'T LIKE ME. Every BULLY. Every EXTREMISTS. PEOPLE WHO HAD POSTED WAVES OF PORN ON THE CLUB, FILLED IT WITH ANTI-CHRISTIAN HATE PICTURES, AND ATTACKED SPECIFIC PEOPLE ON VERY PERSONAL LEVELS. So how exactly did that make anything better?

So now everyone from the club, THE MAJORITY OF PEOPLE, who had supported me and the club's standards, do not comment. They are in hiding as far as I know. I hope they're okay because I CAN'T CONTACT THEM! And those I ask to contact them for me GET THEIR ACCOUNTS REMOVED.

The admins refuse to talk to me in ANY FORM, and even claimed that NintendoFan364 (the second friend of mine removed) deleted his own account even though we KNOW it was them.

It was without warning and without any consideration for our previous relationship. They seemed to decide OUT OF NOWHERE that I was the enemy even though we were friends, so now not only have I been punished for doing NOTHING, but my friends as well.

I don't know if this is related to the admins yet but I had made a new friend on FACEBOOK who I asked to contact my friends on fanpop so I could simply TALK to them. His name was Denzell Brown. We were roleplaying on facebook and not bothering ANYONE and then out of nowhere his account vanished along with every post he made, including the roleplays. I was GOING to draw a picture of his characters but I can't do that now because the descriptions were in the roleplay.

Avoid fanpop.com if you want fairness. The site isn't safe. The only reason to interact with it is to fight against this stupidity. If this was simply me getting removed then I would not have been so upset, but getting rid of people for simply asking "what happened" is unforgivable.