Back in December 2023 I had a fraud claim open and settled in a claim to have mailed me a check to my mailing address here we are in March 2024 and these people have to say message me anything or send anything in the mail and when I call it is they have working for him have no knowledge of what they're doing or any procedures to get your money back and the emails ha see any emails I've sent them and they said they don't know what I'm talking about when I have proof in my email and in my physical mailbox. So it needs to happen to companies like this. We need to come together and sue them and bring them down so they don't get away with garbage like this and they message you saying contact their email don't waste your time just take them to court.
Hello Troy,
We are sorry to hear that your concerns were not fully addressed. We will be happy to look further into your concerns. In order to do so we will need additional information. Can you please email us at social@netspend.com and we will have someone from our team will reach out to you directly.
Thank you.