First of all let's start by saying this company is based in,Marupe county, Latvia. A place that is notorious for online scams ripoffs and online fraud.
When using this company to rent a car, you are not given the rental car company's contractual agreements up front, instead you have to pay first, and when you do you may find out like I did that the criteria you need to fall in order to rent a car from the company that they assign you to May impose restrictions on the type of credit card that you use, such as the credit card being embossed meaning having raised letters and numbers, and the characters being written on the front of the credit card and not on the back of the card which will prevent you from renting from that car rental agency. You do not want to find that out after getting to a rental car company in a foreign destination, because you may not be able to rent a car due to restrictions that they apply to their contract.
I experienced exactly that myself, but I did not go to the foreign destination because I carefully read the contractual agreement on the car rental company that I was assigned to.
Also you want to note that you are assigned to a rental car company, most likely a company that does not have a very good reputation like in my case.
It seems like they're using rental car companies with poor reputations in order to save you money.
Sometimes it's better not to save, if you have to put up with all the hassles from a third rate company.
Also I'd like all of you people to know that if you request a refund from this company that you will be charged a $60 Euro charge. And it will take 21 days for you to receive your refund from this company minus the 60-year-old charge for cancellation
There are too many other companies that don't charge for cancellation, and also refund your money promptly!
Hello Troy,
Thank you for your feedback. Should you have any questions or if there's anything we can help you with, please contact our Customer Support Team at support@bookinggroup.com.
Best Regards,
Support Team