T S.

I switched to the rite aid in Clifton Park after the Walgreens had closed down across the street. I must say this is the worst pharmacy I have ever used. I am unsure why they even ask for a pickup time or suggest one because it is NEVER done in time even when requested pickup is hrs later. I can submit a request at 8 am to be picked up at 2 pm and it won't be done until 5pm or later!
And yesterday I had a pharmacist I have never delt with before at this pharmacy become extremely rude and disgustingly disrespectful over a mistake THEY made! A note was supposed to be left at the pharmacy when the Dr had called for the refill and the pharmacist who had talked to the Dr never did or it was "misplaced" and instead of letting me explain the pharmacist(as I had said Ive never delt with her before) was extremely rude and spoke to me very disgustingly. When I asked her if she saw what was going on as a problem she rudely said to me "no actually I really don't, I'm not the pharmacist your Dr talked to I am the pharmacist who is on right now and who makes the discussions"
After this months refills are filled I will no longer be using Rite aid pharmacy for prescriptions or any of my other needs either! Between scripts never being filled when they should be even when on automatic refill I end up still having to call them because you can submit it yourself because there is no option to click on it because it should have been automatically filled and the way I was treated yesterday by whomever this new pharmacist or the fill in was Rite aid pharmacy will now be a no go for myself and my families needs!