These people will hold your funds for no reason. And due to the lack luster customer service, no one can tell you anything. No one can help. The only thing they can do is state the obvious. They've been known to freeze accounts for no reason leaving consumers without funds for weeks even months. Because of their practices, many people have incurred late fees, myself included. They claim to have supervisors but they have no power to do anything. UNLESS YOU LIKE LOSING MONEY AND TIME, RUN AWAY. DO NOT USE THIS COMPANY. RUN RUN RUN