Ordered items specifically that were listed with 3 to 5 day delivery. Been waiting several days. The site, until this morning listed my order as "pending" and "processing." My order still has not shipped. But I do have an approximate delivery date of about 8 to 10 days from now.
I, obviously? Have no idea about the quality of their items. But their shipping service is poor at best or down right dishonest.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
In order to solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service