Tunisia S.

The person making the reservation kept entering incorrect information. Finally, after receiving the correct flight confirmation, we noticed he added a reservation for hotel stay, which we didn't ask for. On the way back, we wanted to extend our reservation a few days. The person took our information and said he would contact us in 1 to 2 hrs, but never did. We contacted him back and he said he was having difficulty contacting the airline. Funny how we were able to contact the airline 3 times that day. We tried going through the airline, but they also couldn't get in contact with the travel agency. In short, we couldn't extend our flight. I won't be using them again.