Tuti F.

Update: They troll sitejabber and pad the positives. They actually took time to respond on this site yet WILL NOT process my refund and claim the COVID pandemic and low staff. Yet they have the time to troll this site. Plus, they still have not addressed sending me the WRONG products, with IMITATION LESS THAN FILLED BOTTLES.

I placed and order that was supposed to be here by 6/3/22. They created a shipping label on 6/1 but never shipped. I sent emails, posted to their online customer form, and sent notes through Amazon Pay on 6/4 and 6/6 requesting a refund and cancellation of the order. They finally responded on 6/7 at 11am stating they'd check my order, then shipped it that evening at 8pm, knowing full well I wanted a refund and to cancel. Half of the order arrived on 6/8 and it was NOT what I ordered. I ordered the ULTRA version and they sent the plan version. Plus, the bottles are supposed to be 32oz's, but they are not close to be being full and closer to be being filled to about 25oz's, and the color of the product inside is purplish and should be clear/white. Looks like I will have to go through both Amazon Pay and/or my Credit Card Company and dispute the charges, b/c it's unlikely they will give me the FULL refund I have repeatedly asked for send me a shipping label that I just asked for after finally getting the bogus products.

I entered a case with Amazon Pay on 6/14 b/c HOB will not respond or answer their phones. On 6/18 HOB responded only to say the shipment had arrived, but did NOT acknowledge my request for a shipping label and full refund for sending the wrong product, less than full, with imitation contents.

Nextdoor, refuses to allow you to choose to be unlisted in their directory. In addition, they try to force you to reveal your full legal name, disregarding that you have been a victim of identity theft and stalking. They are completely violating any right to privacy and in doing so promote nefarious activity by the bullies on the site. I have only posted 2 things in 5 years, which was a man trespassing through my backyard, and someone allowing their dog to take a larger than normal poop on my yard without even attempting to clean it up. Nextdoor's response was to deactivate my account for using an aliases and remove the posting of the video of the man walking through my backyard. (Note I have dense woods in my backyard and a creek and there are two paths 3 houses down in either direction he could've/should've used.

I asked for a list of the community monitors and the list showed a juvenile boy across the street from me with 2 community monitor accounts. This boy has flown drowns over my backyard several times, tares up my grass with his go-cart, goes in the woods behind my house and stares at me with his little friend. It is highly likely that the man walking through my backyard was his little friends older brother and they did that to intimidate me as I am a single female living alone. And likely why he was so quick to have my video removed. Nextdoor is a platform for bullies to not only harass you but to become community monitors and silence/censor you when you call them on their game. Best to turn the other cheek and stay off of Nextdoor b/c it allows them a way in.