Benson H.’s Reviews of Unigrade & more

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Unigrade

Wholesale Electronics

“This site is a scammer in my case.”

7/6/23

Verified purchase

This site is a scammer in my case. I put order on March 19,2023 and pay the partial pre-payment. On April 11 told me "The shipment is guaranteed to be in the period between April 24 and April 30,2023" and ask me for full payment. I asked for shipping detail on May 4 2023. He answered "Your order arrived from the manufacturer. Due to high demand, the time for sorting and shipping of the orders may take an additional few days. So, we will provide you tracking number as soon as possible.". After that there's no response when I asked again. The website "unigrade.com" was offline since May 22 2023. Today, July 5 2023, I found the site online again. Be careful when you are going to put any order on this site.

Updated after unigrade reply. You,unigrade.com, must be kidding every one saw the review. Who cares about your change or training. How is it possible that you tried to accuse me cancelled my order? Where's my payment then? My timeline above showed that you are telling a lie. You just tried to reply to every one who told the truth about your site that you will be investigating. Ya investigate forever, I guess.

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Jon F. – Unigrade Rep 7/6/23

Dear Benson,

Thank you for taking the time to leave a review of your experience with Unigrade.

It is clear that there has been a communication breakdown on the part of Unigrade when handling your order which undoubtably has been a source of considerable confusion and frustration to the point where you have cancelled your order.

Please accept my sincere apologies for this. I will be investigating in order to determine the root cause of this issue and will be making changes and organising for re training where applicable.

Kind regards,
Unigrade, Inc.