I have purchased over 50 items, over a thousand dollars in value. Initially, it was satisfactory service. However, in the past month I have had two disappointing incidents. I was sent the absolute wrong item, twice. Wrong item, wrong size, wrong color. Obviously, someone is being a bit careless. What sent me over the edge was the e-mail reply from their so-called customer service... "Sorry for your string of bad luck." Really?! So ordering from you is just a game of luck?! If I ever said that at my job, if be fired immediately. I will be deleting this application once my latest issue is resolved, taking my money somewhere where I'll receive proper customer care.