I've been with Purple Carrot for years but they always have problems with login when you need to cancel and charge you even when you don't want a box that week (due to their technical difficulties). Then does not refund you or stop your order even if it hasn't shipped yet. They don't care and there's always something missing from the box which they won't send back out to you nor refund you a portion of your meal even though ingredients are missing. On top of that now they charge you $10 for shipping so you're paying $90 for 3 meals for 2 people that you have to spend at least 45 minutes preparing. This is for no meat or dairy so I don't know why it's so expensive. There's so many better meal kits out there so I canceled my account today and won't be coming back!