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Seagm only wants your money. When you request for a refund, the will hide behind their ToS but none of their ToS clauses say items are non-refundable. Despite having a refund policy, they will not honor it and work with you. Instead, they will ban your account and refuse to work with you for a refund request. Never doing business with them again, good riddance.
Tip for consumers:
Do not do business with seagm, their management and customer server is beyond horrible and will only give you negative answers and countless online forms that will only tire you into giving up your request for support.
Products used:
Digital goods
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Seagm is great. So helpful and ready for business. Certain games no.specifically dragonboy online...
This site is complete scam. Got a garena shells and this people send me a card which is already...
Dear Customer,
We apologize for the bad experience you had in SEAGM.
Please share the details of your issue by writing to us at helper@seagm.com so that we can look into it & assist you in the best possible way.
Thank You.