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The chat rep made for quite a frustrating experience. Please review my chat with May and see what...
I apologize for the inconvenience you've experienced with the payment process. It's great to hear that it finally went through, but it shouldn't have taken multiple attempts. We appreciate your patience and will look into the issue to ensure it doesn’t happen again. If there's anything else you need assistance with, or if you have further feedback, please let us know. We're here to help!