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This company has not trained any of their employees at all, I think they just don't have any training modules that they follow. You try calling customer service after 30-35 minutes wait time agent will pick up the call but will not give you any answers as they have zero knowledge of what they are doing and if you email them you will never ever get any reply or response to them. I don't know why this company is still in business.
It's so frustrating and irritating.
SHAME SHAME SHAME
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