Vazken M.

Nektom watches - not really a scam, but it's easy to believe it is. My watch arrived a couple of week's after ordering. The pictures they use to advertise the watches leave you with much to desire when you receive the merchandise. Cheaply made and easy to break. I ordered two (buy one/get one for 1/2 off). Both had problems with the watch-bands. One of the watches, had a stuck second hand, that is, it keeps time but the second had doesn't move - it's broken. The packaging looks nice and makes you believe it's a high-end watch. There a gold-sparkly "International Guarantee" card which is useless. I emailed the company and asked for an exchange of the watch with the broken second-hand. They responded with an offer: how about a 20% refund? This was strange to me, and I explained that I only wanted them to correct the problem - replace or repair the watch. Response: Send it to China - they provided an address and obviously the price of postage exceeded the cost of the watch. When I mentioned this to them, they emailed back asking if I'd take a 30% refund? I agreed, figuring I better cut my losses. The refund never arrived. When I wrote them to inquire on the refund, they responded, take it up with the bank (credit card company), which I did. Still no response. Save your money and save the frustration of dealing with the company - the watches are cheaply made and will leave you unsatisfied. This is not a scam because you will get the watch, but they are not worth their price, and the service, including the so called "International Guarantee," is worthless.