V E.

Shoedazzle is a joke. I purchased a pair of shoes from shoedazzle and it was a horrible experience. The only good part was that I order on a Monday and they were delivered by Thursday. Everything went downhill from there. The shoes were extremely uncomfortable so I returned them for a different size but it made no difference because it wasn't the size, it was the cheap material of the shoe, it felt like an old wooden clog. Their shoe quality is horrible and the customer service is worse. I called to cancel their VIP membership and a call that should have taken seconds took 10 minutes. If that weren't bad enough, when I received the shoes, they were hard as 2x4's so I wanted to return them. This time when I called customer service, my call was on hold for 12 minutes before a rep answered, then again for 3 minutes before she could do as I asked... the cherry on top, they are charging me to get their horrible product back... Never again It's true, you get what you pay for... Macy's and Carsons here I come, cheap is not for me