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Vera B.

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1 Review by Vera

Gurney's

  • Gurney's

“TERRIBLE phone service. Probably because it's outsourced”
2/9/24

Ordered some strawberry plants ONLINE.No problem with that. PHONED them a few hours later, to see if I could add another item. The phone operator said that the order was not yet shipped, so yes, I could add it.
Checked back with Gurney's today (online again) and the phone person FAILED to add my item a few days ago. My order has been shipped. So now, if I want the extra item, it will cost me $9 to ship it, instead of the $2, if it was added to my original order.
I'm NOT happy with Gurney's phone people.

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