On Monday I book a door to door service, on Tuesday the driver Ranbeer cancel the collection half an hour prior to the time frame Your collection number: 1992 098 233 2.
I rebook for Wednesday, on that day the driver Ranbeer again didn't collect the parcel Your collection number: 1992 101 382 4, when is totally visible on a safe place, I have pictures of that. I contact with the customer service and they are totally unhelpful, even they are very difficult to understand, they just said Rebook the collection, I did yesterday and I want that someone collect my parcel