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I ordered a customized ring 2 months ago and it still hasn't been shipped/delivered. I received a shipping notification, but it hasn't moved since 3/26 and the notification says the carrier hasn't received the package...hmmm? Could it be that Mint and Lily never actually "shipped" it? I've reached out to customer service and Gina offered me a 15% discount for the inconvenience. I won't be taking them up on the offer. Why would I? Only to spend more money and not receive my item. My next step is to contact the BBB.
Tip for consumers:
If I could give this company negative stars, I would!
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Do not buy from this company, they are a huge rip off! I had to write 300 emails to get refunded....
I ordered 2 items February 2 still haven't received anything can't even speak to a live rep not...
