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Vicki D.

Contributor Level

Total Points
80

1 Review by Vicki

  • JTF Business Systems

4/22/23

We have had a Dahle poster trimmer for the eight years I have worked as Office Administrator at a state university. Our Dahle trimmer has been an awesome asset. We have to produce a lot of posters to meet student needs for graduation projects, research exhibits, and presentations. In attempting to help me, one of the faculty members tore the blade off the trimmer. I was able to replace it, but it has never worked completely right since. I just got approval to replace it, and hardly knew where to start. I saw the "Dahle" brand name on the trimmer and google searched. I found the exact same trimmer with a referral to JTF as an authorized dealer. JTF actually had exactly the trimmer I was looking for ON SALE. Despite being in the throes of a telephone system revamping that threw their internet into disarray, Roy McDaniels and Lydia Venuti were able to gather my information, prepare a quote, accept my payment and get my product on the way. It was such a relief to deal with such helpful people.

Tip for consumers:
jtf has a very accessible chat function. I was able to stay in touch with Roy, real-time, while Lydia processed my order.

Products used:
Professional poster trimmer.

Service
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