I have my store receipt, I've gone to the store and they are unable to scan the card, I've called 6 phone numbers, I have the card, the activation serial number, everything except for a couple of crucial card numbers and half of the pin. I've spent well over an hour on the phone, been transferred everywhere, eventually rolled into starting over and customer care is unavailable and call later. The last call, I was rolled into a survey. I'm out $50.