Vicki R.

I ordered some of Morphe's beautiful lip colors and never received them. The first order was in August, after I rec'd a text saying it would be delivered, I then received a text saying that I had moved and the shipment was returned. My address had not changed, and I'm unsure what that was all about. I called CS and informed them and they sent another package out on 9/1. I have yet to receive my package as of today 9/16/22, so I called CS and was told it had gotten lost via the courier. I asked could they send another one over night directly to my address and I was told that they were unable to accommodate. I requested a refund and that will take 3-5 days to credit back to my account. I will never buy online again with them.