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Victoria B.

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1 Review by Victoria

USAA

  • USAA

“Bad Policy”
10/17/22

USAA is the worst in billing. They make billing errors (like not using your auto withdrawal) and then penalize the customer. This last year this happened to me 3 times! When I finally canceled they didn't cancel my policy and charged my account (the irony). Went over to Amica and paying half as much for exact same coverage and no billing errors. USAA has failed and is not the company they were ten years ago.

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